If the complaint is about administration lapses by government employee, then you have to submitt the complaint in writing with top official of the concerned department.
The Central government has launched an initiative -- which stated that -- File your grievances against the Central Government Ministries, Departments and State Governments by filling up this online application form. This service is provided by the Portal for Public Grievances (PG Portal) under the Department of Administrative Reforms and Public Grievances. You have to select the Central Government Ministry/Department or the State Government Department's name and other relevant information. Details such as name, contact details, grievance description, etc. are also required. You can also attach supportive documents.
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